![]() This should get you wifi internet, and can also run your choice of ethernet cables direct to various devices or WAPs or whatever you want for your specific network setup preferences. If you do have a bad experience, or they don't seem to know how to provision a modem, then just hang up and try again after a short break.Īssuming all goes well though, they should ask for MAC ID so that they can register your new hardware as being associated with your account on their end.įrom there, simply disconnect your old hardware then connect the coax cable into the back of the modem about as tight as you can by hand, then connect the ethernet cable from the modem to the router, connect both devices power cables into your surge protector or wall, and turn everything on. ![]() Let them know that you've got new hardware unboxed and ready to install, and someone here in tech support should be able to help guide you through it. Once you get to a human and pass the quick ID verification where they ask for your name and some account info, just explain that you are looking for someone who can provision your new modem. When the bot asks how may it assist you, say "tech support" and then when asked say for your internet service, and so on. That's without fiddling with any settings and such on my end, so can probably get it closer to the Gig.Īs for setup, just get everything unboxed and ready to go before calling in to Optimum support. Not quite a Gig but more than double what I had before. Just got upgraded to the Gig today, and it seems like I'm getting around 850Mb. Just finished negotiations with retention and will be getting 1Gig internet for $6 per month for the next year. It gets me pretty much all of the features I want, at a reasonable price that's a lot lower that other options on the market. Haven't had any problems with the new hardware. This is the combo that I landed on after spending probably way too many hours learning more about the hardware and comparing different options. I switched over to the NETGEAR Nighthawk CM1200 cable modem + Synology RT2600ac router. News 12 Networks- a group of cable networks that provide news, weather, traffic and sports to cable subscribers in the New York/New Jersey/Connecticut tri-state area through seven individual 24-hour local news channels and five traffic and weather channels. Lightpath is currently available in 21 state and serves more than 375,000 businesses. Lightpath- A internet and telephone service for business. Optimum Voice- a Voice over IP (VoIP) telephone service Additionally, they may also connect to hotspots provided by Charter Spectrum, Comcast and Cox nationwide. Subscribers also get access to Optimum WiFi hotspots that are located within the Altice's service area. Optimum Online- a DOCSIS Internet service that offers speeds up to 400 Mbps. No other ISPs near me? Guide to startup ISPs Guide to using your own router with Optimum Do not give your account number, address, phone number, etc to any user claiming to be an employee. Soliciting personally identifying information is considered phishing, and you can be permabanned from the sub and possibly from Reddit. ![]() This sub DOES NOT VERIFY Altice/Optimum employees except for the official social media account. You may also contact u/ItsOptimum.įor a list of helpful threads please check the sidebar on /r/optimum. If you want a response from the company it is best to contact Customer Support. Disable it to use the 2.4 GHz and 5 GHz Wi-Fi network bands separately.This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service!ĭisclaimer: This subreddit is not affiliated with Optimum or Altice USA in any way. Enter the Wi-Fi Password in the Password field.Įnable “Same network name and password as 2.4 GHz” option to combine 2.4 GHz and 5 GHz WiFi networks into one network.Enter the Wi-Fi Network Name in the Network name field.From the My WiFi network option, click More.How to change Optimum Wi-Fi Password and Network Name? The default router IP address, Username, and Password will be printed on a sticker on the under side or back of your modem or router. If you are using your own Optimum-compatible modem, you may be able to log in to the router settings through the router IP address or. You will be logged in to the Optimum router settings.Enter your Optimum ID and password and click Sign In.Open a browser and type in the address bar.Optimum Network Dashboard allows you to change WiFi password, Network Name (SSID), and default router settings at.
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